MaXpert
Customer Protection

30-Day Refund Policy

Last Updated: October 2026 • Official Domain: maxpert.tech

100% Risk-Free Guarantee

We stand behind the craft and quality of our native macOS applications. When commercial sales launch, every direct license purchase of MaXpert software will come with an unconditional 30-day money-back guarantee.

1. Eligibility for a Full Refund

You are eligible for a complete 100% refund of your purchase if:

  • You purchased your license directly from maxpert.tech within the last 30 calendar days.
  • The software did not perform as expected on your compatible Mac hardware.
  • You experienced compatibility issues or are simply unsatisfied for any reason.

2. How to Request a Refund

Requesting a refund will be effortless:

  1. Email support@maxpert.tech with your order reference number or the email address used during purchase.
  2. Optionally provide any feedback on what we could improve (optional, not required to receive your refund).
  3. Our support team will process the reversal to your original payment method within 1-2 business days.

3. Current Status

Because MaXpert Cleaner is currently in active development and not yet available for purchase, no transactions have been processed. Once the payment system is live, this policy will be legally active for all customers worldwide.